CARRIAGE TERMS

Thank you for choosing Pawvera LLC to shop! Below are the details about our shipping policy to ensure you have a clear understanding of the shipping process of your order.

1. Shipping Range
   We provide shipping services throughout the United States and internationally. Customers outside the United States should be aware that customs and import taxes of the destination country may be affected.
2. Shipping Methods
   We offer a variety of shipping methods for US and international orders to meet the needs of different customers. The following are our commonly used shipping companies and service options:

Domestic Shipping in the United States:

Standard Shipping: Usually uses the United States Postal Service (USPS) and FedEx, and is expected to be delivered within 5-7 business days.
Expedited Shipping: We offer priority shipping options, using FedEx and UPS, and is expected to be delivered within 2-3 business days.
International Shipping:

We use international express services such as FedEx, UPS, and DHL, and the shipping time is usually 7-14 business days, depending on the destination.
International orders may be affected by the processing time and procedures of the customs of the destination country.

3. Shipping Costs
   Shipping costs will be automatically calculated and displayed during the checkout process based on your shipping address and selected shipping method.
4. Tracking Information
   Once your order is shipped, we will provide you with a confirmation email with a tracking number and link. You can use the tracking number to check the status of your package on the corresponding shipping company’s website in real time.
5. Damage and Loss
   If your package is damaged or lost during shipping, please contact us immediately. We will assist you in filing a claim and resolve the issue as quickly as possible. For international orders, we recommend that you understand the relevant policies of your country before placing an order.
6. Duties and Taxes
   International customers should be aware that all import duties, tariffs, and other charges are the responsibility of the consignee. Please understand the relevant regulations in your country before placing an order.
7. Contact Us
   If you have any questions or need further assistance during the shipping process, please feel free to contact us through the customer service email or phone. We will provide you with support as soon as possible.

Thank you for choosing Pawvera LLC, we look forward to providing you with excellent service and fast shipping experience!