FAQ

1. How do I place an order?
   You can browse our website, select the products you want and add them to the shopping cart. Once you have made your selection, click the shopping cart icon, follow the prompts to provide the shipping address and payment information, and finally submit the order.
2. What payment methods are supported?
   We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards and PayPal. All payment information is processed through a secure connection.
3. How long does it take for my order to be shipped?
   It usually takes 1-3 business days to process an order. Shipping time may vary depending on your address and the shipping method you choose, but it usually arrives within 5-10 business days.
4. How do I track my order?
   After placing an order, we will send a confirmation email to your email address with your order details and tracking information. You can check the status of your order in real time through this link.
5. Can I change or cancel my order?
   If you need to change or cancel your order, please contact us as soon as possible. We may not be able to make changes after the order has been processed, but we will do our best to accommodate your request.
6. How can I return a product if I am not satisfied with it?
   We offer a 30-day return policy. Please ensure that the product is unused and returned in its original packaging. Please contact customer support for details on the return process.
7. How do you protect my personal information?
   We take your privacy very seriously and have implemented appropriate technical and administrative measures to protect your personal information. Please refer to our Privacy Policy for more details on information protection.
8. What should I do if I encounter problems on the website?
   If you encounter problems while using our website, please feel free to contact our customer support team. We will help you as soon as possible.

If you have more questions or need further information, please contact us and we will be happy to answer you!